Program Coordinator (Program Specialist II)

Job #: 2019-17

  • TWC Job #: 3634727
  • Opening Date: 11/07/2018
  • Travel Required: 10%
  • Monthly Salary: $3,293.42 - $4,000.00/mo
  • Position Location: Austin, Texas
  • Group Step: B18
  • Class: 1571

Military Occupational Specialist codes that may be applicable to this position: 35F, 712X, 040, 0231, 60C0

Omission of data on the state application is grounds for disqualification of the application.


The Program Coordinator position is within the Criminal Justice Division (CJD) and reports to the Director of Victims Services. This position works to plan, develop, and implement agency programs that provide resources to state and local entities to improve outcomes for victims of crime in Texas. The Program Coordinator takes responsibility for a portfolio of programs to develop CJD-funded programs, to assess their value and performance over time, to develop plans for growth and improvement, and to work with experts and stakeholders to gain input and develop buy in. The expert advice of and analysis conducted is highly significant in making critical short- and long-term programmatic decisions for the division. Performs moderately complex (journey-level) consultative services and technical assistance work. Works under general supervision, with limited latitude for the use of initiative and independent judgment.


  • Develops programs for assigned issue areas and works with lead program coordinators in support of their assigned issue areas.
  • Works with experts, boards, CJD leaders, and others within the Office of the Governor to consider a variety of options related to both program management and program measurement and to analyze and present those options to the section director and executive director.
  • Develops, maintains, and executes against strategies for program improvement based on work with experts, boards, CJD leaders, and others within the Office of the Governor.
  • Develops and maintains an understanding of the justice system and the key organizations and agencies involved as well as builds and maintains relationships with experts and stakeholders in the program coordinator’s assigned issue areas. 
  • Works with grant coordinators to support knowledge building and two-way communication regarding concerns on projects that fall within both the assigned issue area of the program coordinator and the assigned portfolio of the grant coordinator.
  • Reviews grant applications to ensure adherence to the program’s policies.
  • Reviews performance data at an aggregate program or issue area level to determine the efficacy of CJD-funded programs and identifies specific concerns related to individual grants. 
  • Serves as a liaison between funding sources and the federal government grant agencies. 
  • Writes and edits reports, briefs, plans, and other documents.
  • May support or conduct trainings and presentations both internally and for appropriate stakeholders.
  • Contributes to process improvement efforts by identifying concerns and trends related to agency operations.
  • Works with supervisor to develop funding plans and priorities that align with designated state and federal sources of funding.
  • Professionally communicate with CEOs/CFOs of private corporations; city and county leaders; state agency executives; and other professionals about programs and requirements.
  • As assigned, represent the Governor’s Office (CJD) at meetings related to division and section funding opportunities and allowable activities. Provide guidance to CJD staff, grantees, applicants, and others, including via conferencing and other means.
  • May manage the collection, organization, and analysis of criminal justice data using Excel and Access databases.
  • Assist supervisor in coordinating the workflow of program development activities.
  • Attend conferences, training, and other professional development opportunities to increase job knowledge and technical expertise.
  • Maintains regular work schedule.
  • Perform all other related duties as assigned.


Graduation from an accredited four-year college or university with a degree in social services, criminal justice programs, business, or a related discipline, and possess three (3) years of progressively responsible grant and/or program management experience.  Experience and education may be substituted for one another.  Advanced degree preferred.


  • Knowledge of local, state, and federal laws related to the assigned issue areas; of public administration and management techniques; of statistical analysis processes; of budget processes; of research techniques; of training and marketing techniques; and of program management processes and techniques. 
  • Skill in identifying measures or indicators of program performance.
  • Ability to gather, assemble, correlate, analyze, and synthesize facts and trends; to devise solutions to problems; to market programs; to prepare reports; to develop, evaluate, and interpret policies and procedures; to communicate effectively; and to train others.
  • Ability to assess sensitive or critical situations and provide well-thought-out, fact- and research-based briefings, options, and recommendations.
  • Thorough knowledge of local, state, and federal laws and regulations relevant to program areas.
  • Working knowledge of automated information tracking systems.
  • Knowledge of the state’s Uniform Grant Management Standards and federal grant regulations.
  • Skill in personal computers and software applications.
  • Knowledge of the principles and practices of public administration and management.
  • Skill in verbal and written communications.
  • Skill in planning.
  • Skill in writing and compiling plans and reports.
  • Skill in identifying measures of program performance.
  • Effective critical thinking skills.
  • Ability to identify problems, evaluate alternatives, and implement effective solutions.
  • Ability to establish goals and objectives, to devise solutions to grant management problems.
  • Ability to anticipate needs and risk.
  • Ability to exercise sound judgment and discretion.
  • Ability to exercise initiative and creativity.
  • Ability to maintain effective working relationships within and outside the agency.
  • Ability to communicate constructively and respectfully.
  • Ability to receive feedback respectfully and constructively and focus on continued professional growth.
  • Ability to develop and evaluate program policies.
  • Ability to communicate effectively.
  • Ability to travel.

Registration, Certification or Licensure:   Valid Texas Driver’s License. 

Physical Requirements and/or Working Conditions:  This classification functions in a standard office environment.  There are no unusual dangers involved.  Must be able to work flexible hours during a legislative session and as needed.  Must be available to travel as needed.

The above statements are not a complete list of all responsibilities, duties and skills held or performed by employees in this job.  Employee may perform other related duties as assigned.