Air Carrier Access Act
The Air Carrier Access Act of 1986 prohibits discrimination by air carriers on the basis of disability. It includes provisions on physical facilities and services to be provided to passengers with disabilities. This law is enforced by the U.S. Department of Transportation. For further information, contact:
Airport Security and Passenger Screening Procedures
The Transportation Security Administration (TSA) has launched a new helpline number for passengers with disabilities and medical conditions. You can call TSA Cares toll-free at 855-787-2227 before you travel for answers to questions about screening policies, procedures, and what to expect at the security checkpoint. TSA recommends that passengers call about 72 hours before traveling, so that when needed, TSA Cares can coordinate checkpoint support with a TSA Customer Service Manager at the airport. You can also reach TSA by emailing TSA-ContactCenter@dhs.gov.