Support Services Specialist (Program Specialist I)
Job #: 2025-36
- TWC Job #: 16833742
- Opening Date: 3/06/2025
- Travel Required: Up to 5%
- Monthly Salary: $3,583.34 - $3,833.34
- Position Location: Austin, Texas
- Group Step: B17
- Class: 1570
- Status: Open
Support Services Specialist – Austin, Texas
The Office of the Governor is looking for a Support Services Specialist (Program Specialist I) to work in the Support Services Division.
Who We Are
The Office of the Governor works to build a healthier, safer, freer, and more prosperous future for all Texans. We are located primarily within the Texas State Capitol Complex in Austin.
What You’ll Earn
The salary is $3,583.34 - $3,833.34 a month ($43,000.08 - $46,000.08 a year).
Benefits include medical insurance, sick leave, and vacation leave. Also, State of Texas employees are eligible for a defined retirement plan. Learn more: https://www.ers.texas.gov/Active-Employees/Health-Benefits.
What You’ll Do
This is a job that performs routine (journey-level) consultative services and technical assistance work. Work involves assisting with the planning, developing, and implementing of support services for the agency, including mailroom and property operations, and facility maintenance.
- Performs customer service by troubleshooting and providing timely resolution to customer issues and concerns.
- Delivers, picks up, or receives documents, supplies, mail, deliveries, equipment, materials, and property; checks for quantity and quality; and ensures accurate receipt and delivery in accordance with state and agency policies.
- Screens incoming deliveries, packages, and mail with mail handling equipment and deliveries it to associated buildings and agencies.
- Assists in the loading and unloading of surplus property.
- Assists in conducting physical inventory of agency property.
- Assists in performing authorized office moves; safely transporting, lifting, handling and/or moving office equipment, furniture, and other items as required and directed.
- Assists in assembling, installing, repairing, and maintaining modular furniture systems.
- Assists in coordinating the maintenance and repair of OOG facilities through Texas Facilities Commission (TFC) or the State Preservation Board.
- Assists in the inspection of properties to ensure safety and to determine when repairs are needed.
- Assists with telecommunications installations and moves.
- Performs routine data entry of information into databases, including work orders.
- Performs key inventory control; maintains key inventory control logs and key issuance and retrieval.
- Coordinates agency vehicle repairs, maintenance, and refueling.
- Serves as the Additional Duty Safety Officer (ADSO) for the division.
- Provides support to receptionist or telephone switchboard functions as needed.
How You’ll Qualify
- High school diploma or equivalent; and
- One (1) year of experience in support services operations, mailroom services, warehouse operations, or a related field.
Note: Experience and education may be substituted for one another on a year-for-year basis.
You’re a Great Fit with
- Prior experience in state government.
- Ability to work 8:30 a.m. – 5:30 p.m. on a regular basis.
Other Things to Know and When You Should Apply
It’s a great job for a professional who likes to perform consultative services and technical assistance work. Apply now by submitting a state of Texas application. Applications are reviewed daily.
Veterans
Veterans, Reservists, or members of the Guard can compare this position to Military Occupations (MOS) at the Texas State Auditor's Office.
How to Apply
Applications are received only through Work In Texas. The OOG requires all sections of the state application to be completed. Omission of data on the state application is grounds for disqualification of the application. Requests for accommodation should be made to the Human Resources office as early as possible in the application/employment process.
Equal Opportunity Employer
The Office of the Governor is an Equal Opportunity Employer. The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Office of the Governor participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Male candidates between 18 and 25 years of age are required to show proof of Selective Service registration (or exemption) prior to an offer of employment being extended. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office. For additional information pertaining to Selective Service registration, you may visit www.sss.gov. View a copy of the Agency's Equal Employment Opportunity Utilization Report.
Notice to Applicants Who May Require Reasonable Accommodation in the Interview Process
Applicants with disabilities who may need to discuss special accommodations during the interview process should email the OOG’s Reasonable Accommodation Program Manager or call 512-463-8315 in the Human Resources Department. If reasonably possible, please call at least 48 hours in advance to afford our representative and the hiring division sufficient time to properly review and coordinate your request.
Contact Human Resources
(512) 463-5873