Business Operations Assistant (Program Specialist II)

Job #: 2024-76

  • TWC Job #: 16616363
  • Opening Date: 6/06/2024
  • Closing Date: 9/30/2024
  • Travel Required: N/A
  • Monthly Salary: $4,333.34 – $4,583.34
  • Position Location: Austin, Texas
  • Group Step: B18
  • Class: 1571
  • Status: Open

Business Operations Assistant - Austin, Texas

The Office of the Governor is looking for a Business Operations Assistant (Program Specialist II) to work in the Public Safety Office - Grant Administration.

Who We Are

The Office of the Governor works to build a healthier, safer, freer, and more prosperous future for all Texans. We are located primarily within the Texas State Capitol Complex in Austin.

What You’ll Earn

The salary is $4,333.34 - $4,583.34 a month ($52,000.08 - $55,00.08 a year). Benefits include medical insurance, sick leave, and vacation leave. Also, State of Texas employees are eligible for a defined retirement plan. Learn more:

What You’ll Do

This is a job that performs moderately complex (journey-level) professional and technical program assistance work.  Work involves coordinating and disseminating information and coordinating internal support work. Provides consultative services and technical assistance to program staff, governmental agencies, community organizations, and the general public. 

  • Performs general office duties such as answering phones, routing incoming calls, taking messages, greeting visitors, and mail distribution.
  • Plans, coordinates, and performs support duties, including oral and written communication; scheduling; and providing input on developing and revising PSO policies, procedures, and systems.
  • Assists with preparation of periodic and special reports and ensures that deadlines are met.
  • Assists with research and editing of agency publications such as brochures, forms, manuals, and reports.
  • Assists with developing, editing, and reviewing training materials.
  • Provides support for special projects.
  • Generates routine technical reports and assists with creating special reports.
  • Maintains a working knowledge of federal, state, and PSO guidelines and regulations.
  • Assists with the maintenance of databases and spreadsheets.
  • Prepares and distributes routine notices to grantees.
  • Coordinates receipt and processing of requests for technical assistance through the eGrants Help Desk.
  • Provides support for routine grant management system function.
  • Coordinates meetings, conferences, and seminars.
  • Assists in reviewing and evaluating administrative and technical policies and procedures and researches technical issues.
  • Assists with records management and retention efforts.
  • Coordinates with management team in developing and maintaining an electronic file system, naming conventions and storage.
  • Assists with collecting, organizing, analyzing, and preparing materials in response to Public Information Requests.
  • Serves as primary point of contact for PSO travel and purchasing processes.

How You’ll Qualify                                           

  • High school graduate or equivalent; and
  • Two (2) years of progressively responsible experience in program management, grants, or in an administrative assistance, support, and coordination role.

Note: Experience and education may be substituted for one another on a year-for-year basis.

You’re a Great Fit with

  • Graduation from an accredited four-year college or university with a degree in government, criminal justice programs, business, or a related field.
  • Experience working with the state’s Centralized Accounting Payroll/Personnel system (CAPPS) Financials.
  • Experience working with Adobe Illustrator.
  • Experience working with the PSO’s eGrants on-line grant management system.

Other Things to Know and When You Should Apply

It’s a great job for an individual who likes to perform consultative services and technical assistance to program staff, governmental agencies, community organizations, and the general public. Apply now by submitting a state of Texas application. Applications are reviewed daily. Telework opportunities are available upon request. Reliable internet is required. Alternate work schedules and telework may be discussed with the hiring manager during the interview process.


Veterans, Reservists, or members of the Guard can compare this position to Military Occupations (MOS) at the Texas State Auditor's Office.

How to Apply

Applications are received only through Work In Texas. The OOG requires all sections of the state application to be completed. Omission of data on the state application is grounds for disqualification of the application. Requests for accommodation should be made to the Human Resources office as early as possible in the application/employment process. 

Apply Online at Work in Texas

Equal Opportunity Employer

The Office of the Governor is an Equal Opportunity Employer. The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Office of the Governor participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Male candidates between 18 and 25 years of age are required to show proof of Selective Service registration (or exemption) prior to an offer of employment being extended. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office. For additional information pertaining to Selective Service registration, you may visit View a copy of the Agency's Equal Employment Opportunity Utilization Report.

Notice to Applicants Who May Require Reasonable Accommodation in the Interview Process

Applicants with disabilities who may need to discuss special accommodations during the interview process should email the OOG’s Reasonable Accommodation Program Manager or call 512-463-8315 in the Human Resources Department. If reasonably possible, please call at least 48 hours in advance to afford our representative and the hiring division sufficient time to properly review and coordinate your request.

Contact Human Resources

(512) 463-5873

Send Us a Message