Public Safety Outreach & Media Coordinator (Creative Media Designer III)

Job #: 2023-18

  • TWC Job #: 15599633
  • Opening Date: 10/04/2022
  • Travel Required: 15%
  • Monthly Salary: $3,800.00 – $5,000.00/mo
  • Position Location: Austin, Texas
  • Group Step: B20
  • Class: 1814

Veterans, Reservists or members of the Guard can compare this position to Military Occupations (MOS) at the Texas State Auditor's Office.

Omission of data on the state application is grounds for disqualification of the application. 

Only interviewed applicants will receive notice of the final disposition of the selection process.

OOG employees applying for a position in the same pay group, if selected, will be laterally transferred with a maximum increase in salary of 3.4%.


  • Defined benefit retirement plan
  • Optional 401(k) and 457 Plans
  • Medical Insurance - State pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. State pays 50% of the eligible part-time employee’s premium and 25% for eligible dependents
  • Optional Benefits such as dental, vision, and life insurance
  • Paid vacation and sick leave that accrues from your first day worked
  • Longevity pay
  • Confidential and personalized Employee Assistance Program services
  • Telework Program – telework opportunities are available upon request. Reliable internet is required. Alternate work schedules and telework may be discussed with the hiring manager during the interview process

General Description

The Public Safety Outreach & Media Coordinator works within the Office of the Governor (OOG), Public Safety Office (PSO) and reports to the Director of Trafficking and Sexual Violence Prevention Programs. Performs advanced (senior-level) graphic and multimedia design and production work. Work involves informational and communications work, including graphics, data visualization, and multimedia design and production. Responsible for the development of training materials, technical assistance guides and marketing materials for PSO projects, compiling and disseminating project materials, and acting as a liaison with Information Services to ensure posting of content via the OOG website and digital platforms. May supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Essential Duties

  • Coordinates and implements marketing programs and strategies to promote Public Safety Office activities, as assigned.
  • Coordinates the preparation and distribution of statewide protocols, reports, e-newsletters and other products created by Public Safety Office divisions including the Sexual Assault Survivors’ Task Force and the Child Sex Trafficking Team.
  • Advises agency staff regarding creative multimedia design trends and needs.
  • Designs and produces training materials, technical assistance guides and marketing materials.
  • Creates charts and graphs using data visualization tools and techniques.
  • Assists in marketing programs to community and professional groups to coordinate, improve, and stimulate interest in PSO programs.
  • Oversees vendor communications to ensure maximum efficiency and quality of outsourced materials.
  • Maintains all design equipment including hardware and software necessary to perform assigned tasks.  
  • Develops, coordinates and implements the design and delivery of PSO products utilizing digital and social media platforms and provides effective collaboration with OOG Information Systems staff in support of these activities.
  • May assist with the coordination and management of various PSO projects.
  • Maintains regular attendance and may work extended hours as needed.
  • Performs all other related duties as assigned.

Minimum Qualifications

  • Graduation from an accredited four-year college or university with major coursework in communication design, fine arts, graphic design, visual arts, journalism, public relations, advertising, communications, business administration, government or a related field; and
  • Two (2) years of experience in communications design, graphic design, journalism, public relations,                                                                                                                                                     public information, or media relations work.

Note: Experience and education may be substituted for one another on a year-for-year basis.

Preferred Qualifications

  • Excellent written and verbal communication skills.
  • Experience with data visualization software such as Microsoft BI and Tableau.
  • Expertise in Adobe software such as InDesign, Illustrator, Photoshop and/or Acrobat Pro.

Knowledge, Skills, and Abilities Requirements

  • Advanced knowledge of general office equipment.
  • Knowledge of agency functions, policies, and procedures.
  • Knowledge of news and communication media.
  • Knowledge of various social media platforms.
  • Knowledge of editing and preparing informational material and copy layout.
  • Knowledge of project management practices.
  • Skill in the use of personal computers and software applications.
  • Skill in creating compelling content for websites, print and digital marketing materials and social media.
  • Ability to research and prepare information.
  • Ability to design communication plans and materials related to the goals and priorities of the agency.
  • Ability to compose usable content for the Web and social media, to prepare copy and scripts, to design broad communications plans and materials.
  • Ability to represent the office professionally at meetings, conferences and other special events.
  • Ability to maintain effective working relationships within and outside the agency.

Registration, Certification or Licensure

Valid Texas Driver’s License.

Physical Requirements and/or Working Conditions

This classification functions in a standard office environment. Ability to move up to 20 Ibs. Ability to drive and travel as needed. Will need to move about the office to access file cabinets, office machinery, set up conference rooms for meetings, etc. Must be able to communicate and exchange accurate information via phone, computer and in person. Must be able to observe and evaluate data in a variety of formats, including hard copy, electronic and media formats. Must be able to work hours during a legislative session that include holidays and as needed.

How to Apply

Applications are received only through Work In Texas. The OOG requires all sections of the state application to be completed. Omission of data on the state application is grounds for disqualification of the application. Requests for accommodation should be made to the Human Resources office as early as possible in the application/employment process. 

Apply Online at Work in Texas

Equal Opportunity Employer

The Office of the Governor is an Equal Opportunity Employer. The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Office of the Governor participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Male candidates between 18 and 25 years of age are required to show proof of Selective Service registration (or exemption) prior to an offer of employment being extended. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office. For additional information pertaining to Selective Service registration, you may visit View a copy of the Agency's Equal Employment Opportunity Utilization Report.

Notice to Applicants Who May Require Reasonable Accommodation in the Interview Process

Applicants with disabilities who may need to discuss special accommodations during the interview process should email the OOG’s Reasonable Accommodation Program Manager or call 512-463-8315 in the Human Resources Department. If reasonably possible, please call at least 48 hours in advance to afford our representative and the hiring division sufficient time to properly review and coordinate your request.

Contact Human Resources

(512) 463-5873

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