CSTT Regional Advisor (Program Specialist IV)
Job #: 2022-96
- TWC Job #: 15281964
- Opening Date: 5/11/2022
- Travel Required: Up to 10% out of region; extensive travel within region
- Monthly Salary: $3,800.00 - $4,875.00 /mo
- Position Location: Austin, Texas
- Group Step: B20
- Class: 1573
Veterans, Reservists or members of the Guard can compare this position to Military Occupations (MOS) at the Texas State Auditor's Office.
Omission of data on the state application is grounds for disqualification of the application.
Only interviewed applicants will receive notice of the final disposition of the selection process.
OOG employees applying for a position in the same pay group, if selected, will be laterally transferred with a maximum increase in salary of 3.4%.
- Defined Retirement Benefit Plan.
- Optional 401(k) and 457 accounts.
- Medical Insurance - State pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. State pays 50% of the eligible part-time employee’s premium and 25% for eligible dependents.
- Optional Benefits such as dental, vision, and life insurance.
- 8 hours sick leave per month and 8 hours vacation leave per month with potential to earn more with longevity. Part-time employee’s hours are proportional with no longevity.
- Telework Program – telework opportunities are available upon request. Reliable internet is required. Alternate work schedules and telework may be discussed with the hiring manager during the interview process.
The Child Sex Trafficking Team (CSTT) Regional Advisor works within the Office of the Governor (OOG), Public Safety office (PSO) and reports to the CSTT Administrator. Performs highly complex (senior-level) consultative services and technical assistance work in the Central Texas Region (Travis and surrounding counties). Collaborates with a variety of public and private stakeholders to ensure the continuum of survivor care established in the region is functioning in accordance with CSTT guiding principles: trauma-responsive, victim-centered, collaborative, and continuously improving. Work involves assessing the strengths and needs of the region; developing and implementing plans to expand the geographic boundaries of the regional model and to expand that model to include research-based prevention programs, as well as long-term services to build resiliency in survivors of child sex trafficking; and providing training and technical assistance to constituents throughout the region on child sex trafficking and promising practices to prevent, combat, and serve its victims. May provide guidance to others. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.
- Provides leadership in assigned regional model development and improvement activities for local stakeholders and PSO. May write protocols memorializing activities and integration commitments from survivor care continuum partners.
- Collaborates in the planning, development, implementation, analysis, maintenance, improvement, and documentation of the regional model of survivor care.
- Facilitates meetings and other activities of governing body providing oversight for regional model.
- Collects, analyzes, and uses data to lead meetings of continua partners to drive continuous quality improvement of system protocols, processes, and performance.
- Assesses outputs and outcomes of survivor care continuum and other regional model activities, identifying strengths, needs, opportunities and strategies for improvement, capacity expansion or reduction, and specialty services or other activities.
- Monitors and responds assertively to compliance matters by regional model stakeholders regarding adherence to continuum protocols, information sharing procedures, data collection and reporting and other activities.
- Participates in reviews of applications for grants needed to build the regional models of care, promote prevention activities, and otherwise support the efforts of the CSTT throughout the state to ensure adherence to the program’s policies.
- With supervisor, coordinates selection process by local stakeholders of applicants earning recommendation to Governor’s Office for delivery of PSO-funded continuum roles.
- Assists supervisor in coordinating the workflow of regional model development and improvement activities.
- Works with supervisor and other CSTT regional staff to plan and initiate strategic development activities that deploy lessons learned from experience in assigned region, to building regional models in other communities.
- Coordinates and leads trainings and provides technical support for PSO staff and community stakeholders.
- Collaborates with PSO staff and local stakeholders in determining trends, needs, and addressing technical issues.
- Provides active leadership with local organizations and agencies in the assigned region, modeling and promoting collaborative and supportive relationships between leaders, their staff and volunteers and organizational operations, facilitating restorative activities that build positive relationships between stakeholders.
- Establishes and maintains trusting relationships that illustrate open and honest communication with local stakeholders, including agency leadership and other representatives of law enforcement, state and local child welfare and juvenile justice, physical and behavioral healthcare, survivor leadership, victim service, judicial, and child sex trafficking prevention and education.
- In collaboration with PSO staff and in support of scheduled evaluation activities, assesses, documents, provides reports on the performance of, and manages elements of PSO-funded services in the assigned region and other locations as directed.
- In collaboration with Governor’s Office staff, prepares marketing collaterals and delivers education and outreach activities to community and professional groups to garner and maintain support for, and engagement with, PSO programs.
- Prepares comprehensive reviews of literature, statutes, rules, and/or policies and prepares administrative reports and studies that inform the development and improvement of the assigned regional model of care.
- Develops and maintains an understanding of, and relationships with, the systems that impact or provide care for survivors of child sex trafficking and the key organizations and agencies involved across the state and those with local influence on their assigned region.
- Attends conferences, webinars, and other professional development opportunities to increase job knowledge, technical expertise and regional model enhancement opportunities.
- May supervise interns or volunteers in the assigned region.
- Maintains regular work schedule.
- Performs all other related duties as assigned.
- Graduation from an accredited four-year college or university with a degree in government, criminal justice, public health, social work, psychology, or a related field; and
- Four (4) years of professional experience in stakeholder relations and organizational or community leadership, including six (6) months of experience supervising others or motivating and supporting volunteers.
Note: Experience and education may be substituted for one another on a year-for-year basis.
- Advanced degree;
- Successful experience developing collaborative projects involving agencies or organizations from multiple disciplines;
- Experience managing budgets or grants; and
- Employment experience in child welfare, juvenile justice, law enforcement, criminal justice or children’s mental-behavioral-medical health or related field.
Knowledge, Skills, and Abilities Requirements
- Thorough knowledge of local, state, and federal laws related to the program area.
- Thorough knowledge of nonprofit and public administration.
- Thorough knowledge of program management processes and techniques.
- Thorough knowledge of budget processes, research techniques, and training techniques.
- Skill in identifying measures or indicators of program performance.
- Skill in personal computers, mobile devices and software applications including PowerPoint, Excel, databases or information systems and email marketing-event registration-list management platforms.
- Skill in verbal and written communications, including developing and delivering presentations to large audiences.
- Skill in planning and developing workflows.
- Skill in writing and compiling plans and reports.
- Ability to gather, assemble, correlate, analyze, and synthesize facts and trends; to devise solutions to problems; to prepare reports; and to develop, evaluate, and interpret policies and procedures.
- Ability to assess sensitive or critical situations and provide well-thought-out, fact- and research-based briefings, options, and recommendations.
- Ability to lead meetings of individuals and organizations representing different perspectives and needs, some of whom may have poor or no prior relationships with one another, towards successful consensus building around shared objectives.
- Ability to identify problems, evaluate alternatives, and implement effective solutions.
- Ability to establish goals and objectives, to devise solutions to performance management problems.
- Ability to anticipate needs and risk.
- Ability to exercise sound judgment and discretion.
- Ability to exercise initiative and creativity.
- Ability to maintain effective working relationships within and outside the agency.
- Ability to communicate difficult information constructively, respectfully, and tactfully.
- Ability to receive feedback respectfully and constructively and to focus on continued professional growth.
- Ability to develop, evaluate and edit incremental protocols reflecting multiple professional disciplines.
- Ability to communicate effectively and to train others.
- Ability to travel.
Registration, Certification or Licensure
Valid Texas Driver’s License.
Physical Requirements and/or Working Conditions
This classification functions in a standard office environment within the assigned region, apart from other PSO employees. Responsibilities include extensive travel in, or adjacent to the region and requires a base schedule of 8:00 – 5:00, M-F with adjustments to meet the demands of regional model activities. An alternate schedule may be approved by OOG. Ability to move up to 20 Ibs. Ability to drive and travel as needed within the region and across the state, including trips to Austin. Ability to set up conference rooms for meetings including moving chairs, preparing copies, A/V equipment, refreshments, etc. Will need to move about the office to access file cabinets, office machinery, set up conference rooms for meetings, etc. Must be able to communicate and exchange accurate information via phone, computer and in person. Must be able to observe and evaluate data in a variety of formats, including hard copy, electronic and media formats. Must be able to deliver long presentations to large audiences. Must be able to work longer hours during grant applicant selection times or periods of heavy regional model activity as needed. Repetitive use of a computer keyboard. Work with overlapping projects and deadlines. Work independently, managing priorities and managing time and other priorities efficiently. Work collaboratively as a team member with limited in-person contact with co-workers. Have direct and frequent customer contact. Must be able to work hours during a legislative session that include holidays and as needed.
How to Apply
Applications are received only through Work In Texas. The OOG requires all sections of the state application to be completed. Omission of data on the state application is grounds for disqualification of the application. Requests for accommodation should be made to the Human Resources office as early as possible in the application/employment process.
Equal Opportunity Employer
The Office of the Governor is an Equal Opportunity Employer. The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Office of the Governor participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Male candidates between 18 and 25 years of age are required to show proof of Selective Service registration (or exemption) prior to an offer of employment being extended. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office. For additional information pertaining to Selective Service registration, you may visit www.sss.gov. View a copy of the Agency's Equal Employment Opportunity Utilization Report.
Notice to Applicants Who May Require Reasonable Accommodation in the Interview Process
Applicants with disabilities who may need to discuss special accommodations during the interview process should email the OOG’s Reasonable Accommodation Program Manager or call 512-463-5873 in the Human Resources Department. If reasonably possible, please call at least 48 hours in advance to afford our representative and the hiring division sufficient time to properly review and coordinate your request.
Contact Human Resources