Community Outreach & Information Coordinator (Information Specialist IV)

Job #: 2021-65

  • TWC Job #: 14738761
  • Opening Date: 8/12/2021
  • Travel Required: 10 - 20%
  • Monthly Salary: $4,823.00 - $5,973.50/mo
  • Position Location: Austin, Texas
  • Group Step: B21
  • Class: 1833

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Omission of data on the state application is grounds for disqualification of the application. 

Only interviewed applicants will receive notice of the final disposition of the selection process.

OOG employees applying for a position in the same pay group, if selected, will be laterally transferred with a maximum increase in salary of 3.4%.

General Description:

The Community Outreach and Information Coordinator reports to the Executive Director of the Governor’s Committee on People with Disabilities (GCPD) Division. Performs advanced (senior-level) informational and communications work. The Community Outreach and Information Coordinator will effectively market and promote disability outreach to increase public awareness of disability issues and laws. Provides outreach and subject matter expertise and other related technical support for local communities to successfully engage and involve Texans with disabilities locally and statewide. Administers and plans the Committee’s award programs including media and employment award events. Coordinates production and distribution of posters for disability awareness. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Duties:

  • Identifies, develops, disseminates and/or presents educational information about disabilities and individuals with disabilities using various media, including social media, meetings, speeches, written material, publications, newsletters, press releases as authorized, poster displays, Power Point presentations, and through the Office of the Governor’s web content.
  • Works in collaboration with community and professional groups, including public speaking engagements on disability issues and industry best practices, coordinating, planning and marketing disability issues to promote the interests and needs of individuals with disabilities and encourage continuing public and private support for local programs.
  • Works with stakeholders and the OOG’s Policy Division to develop disability policy recommendations for presentation at the Committee’s quarterly meetings
  • Provides superior technical and programmatic support and assistance to local communities on disabilities issues and trends, including information and frequent communication.
  • Conducts formal and informal benchmarking studies and research with local committees and interested communities to accomplish the goals of the Governor’s Committee on People with Disabilities.
  • Prepares and presents concise reports, including orally and in writing, demonstrating subject matter expertise.
  • Plans, coordinates and implements the Committee’s media and employment awards programs, including developing and writing definition of award criteria and administering nominations, judging, collaboration with event co-hosts, scripts, video production, preparing and disseminating flawless media releases and all other related duties as assigned.
  • Researches and writes information for Committee reports, including local committee and awards accomplishments.
  • Coordinates the statewide art competition, including the design, production and timely distribution of the annual disability awareness poster.
  • Provides accurate constituent assistance regarding disability issues within scope of assigned duties.
  • Analyzes and produces quality informational handouts and provides superior staff support for Committee work.
  • Demonstrates superior interpersonal effectiveness and professionalism in all internal and external business relationships.
  • Maintains regular work schedule. Punctual, reliable, and consistent work attendance is required.
  • Performs all other related duties as assigned.

Minimum Qualifications:

  • Graduation from an accredited four-year college or university with an undergraduate degree with major coursework in journalism, public relations, advertising, communications, public policy, media relations, community program development, or a related field; and
  • Four (4) years of related program specialist or program administration experience or experience in journalism, public relations, public information, communications, or media relations work.

Note: Experience and education may be substituted for one another on a year-for-year basis.  

Preferred Qualifications:

  • Proficiency using Adobe Creative Cloud software applications.
  • Experience working for an agency or organization with programs and services for individuals with disabilities.
  • Experience working in a complex business environment with competing priorities while sustaining focus.
  • Excellent oral and written communication skills.
  • Bilingual in Spanish and English. 

Knowledge, Skills, and Abilities Requirements

  • Knowledge of disability program planning and implementation.
  • Knowledge of major policy issues and trends affecting Texans with disabilities.
  • Knowledge in statistical data and policy research and analysis.
  • Knowledge of disability related local, state, and federal laws and regulations relevant to program areas.
  • Knowledge and experience with federal and state legislative processes, including bill tracking and analysis.
  • Knowledge of the principles and practices of public administration and management. 
  • Knowledge of personal computers and common Microsoft Office software applications.
  • Skill in public relations.
  • Skill in working with social media and other channels of media communication
  • Skill in managing projects and planning large public events
  • Skill in verbal and accessible written communication. 
  • Skill in editing documents and designing printed materials.
  • Skill in developing and delivering presentations and public speaking.
  • Ability to provide professional technical assistance to citizens of Texas by phone and email.
  • Ability to organize and synthesize large amounts of information.
  • Ability to write clear and concise technical reports.
  • Ability to exercise initiative and creativity.
  • Ability to communicate effectively.
  • Ability to handle multiple large projects simultaneously.
  • Ability to identify problems, evaluate alternatives, and implement effective solutions.
  • Ability to maintain effective working relationships within and outside the agency.
  • Ability to establish goals and objectives, to devise solutions to program administrative problems.
  • Ability to travel.

Registration, Certification or Licensure:   Valid Texas Driver’s License.

Physical Requirements and/or Working Conditions:  This classification functions in a standard office environment. Ability to move up to 20 Ibs. Ability to drive and travel as needed. Will need to move about the office to access file cabinets, office machinery, set up conference rooms for meetings, etc. Must be able to communicate and exchange accurate information via phone, computer and in person.  Must be able to observe and evaluate data in a variety of formats, including hard copy, electronic and media formats. Must be able to work hours during a legislative session that include holidays and as needed. Must be able to handle stress effectively and demonstrate interpersonal skills with a varied spectrum of stakeholders. The demands of the job will require reasoning and decision-making capabilities within a fast-paced environment.

How to Apply

Applications are received only through Work In Texas. The OOG requires all sections of the state application to be completed. Omission of data on the state application is grounds for disqualification of the application. Requests for accommodation should be made to the Human Resources office as early as possible in the application/employment process. 

Apply Online at Work in Texas

Equal Opportunity Employer

The Office of the Governor is an Equal Opportunity Employer. The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Office of the Governor participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Male candidates between 18 and 25 years of age are required to show proof of Selective Service registration (or exemption) prior to an offer of employment being extended. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office. For additional information pertaining to Selective Service registration, you may visit View a copy of the Agency's Equal Employment Opportunity Utilization Report.

Notice to Applicants Who May Require Reasonable Accommodation in the Interview Process

Applicants with disabilities who may need to discuss special accommodations during the interview process should email the OOG’s Reasonable Accommodation Program Manager or call 512-463-5873 in the Human Resources Department. If reasonably possible, please call at least 48 hours in advance to afford our representative and the hiring division sufficient time to properly review and coordinate your request.

Contact Human Resources

(512) 463-5873

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