Business Assistance Specialist (Program Specialist III)

Trabajo No.: 2024-36

  • No. de trabajo TWC: 16382394
  • Fecha de apertura: 1/12/2024
  • Requiere viajar: 30%
  • Salario mensual: $4,625.00 - $5,000.00
  • Ubicación de puesto: Austin, Texas
  • Paso de grupo: B19
  • Clase: 1572
  • Status: Open

Business Assistance Specialist – Austin, Texas

The Office of the Governor is looking for a Business Assistance Specialist (Program Specialist III) to work in the Economic Development & Tourism Office (EDT) – Small Business Assistance.

Who We Are

The Office of the Governor works to build a healthier, safer, freer, and more prosperous future for all Texans. We are located primarily within the Texas State Capitol Complex in Austin.

What You’ll Earn

The salary is $4,625.00 - $5,000.00 a month ($55,500.00 - $60,000.00 a year).

Benefits include medical insurance, sick leave, and vacation leave. Also, State of Texas employees are eligible for a defined retirement plan. Learn more:

What You’ll Do

This is a job that performs complex (journey-level) consultative services and technical assistance work to assist Texas companies and entrepreneurs as they seek to start, grow, and sustain their businesses in Texas. Work involves planning, developing, and implementing EDT Business Assistance programs and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public.

  • Performs duties to the satisfaction of the principal statutory and contractual mandates of the Business Assistance programs within OOG-EDT. 
  • Provides assistance and identifies opportunities available to Texas’ entrepreneurs, businesses and communities.
  • Performs an array of technical, training, research, planning, program assessment, and administrative activities for the Small Business Assistance programs.
  • Collaborates in the development and implementation of EDT events and initiatives from initial concept through post-event evaluation, as assigned.
  • Coordinates and conducts reviews to determine compliance with program requirements, contract terms, regulations, policies, and procedures.
  • Reviews and evaluates information on service delivery system methods, outputs, activities, and trends to identify gaps in resources, and recommends improvements to resolve technical problems, including addressing unexpected problems arising during offsite events/activities.
  • Monitors and prepares required performance reports, recommending appropriate changes as necessary.
  • Provides input on developing Business Assistance guidelines, procedures, rules, and regulations; and monitors compliance with policies and procedures; identifies needed areas of change and makes recommendations for improvement. 
  • Collaborates in the planning, development, implementation, analysis, and documentation of the Business Assistance programs.
  • Assists in analyzing legislation and proposed contracts to develop recommendations for programmatic issues relating to the implementation, improvement, and/or expansion or reduction of program funding.
  • Analyzes operations and prepares reports, recommendations, and justifications.
  • Assists in analyzing the application of and variations within programs to develop action plans for improving or initiating new programs.
  • Recommends, plans, and implements event outreach and engagement activities, including local media outlets, social media engagement, mail, and email campaigns, etc., in a way that is consistent with OOG-EDT guidelines, procedures and management directives.
  • Coordinates the marketing of programs to community and professional groups to encourage interest in EDT programs; works in conjunction with internal and external stakeholders to market EDT initiatives.
  • Creates marketing and event materials (i.e., invitations, infographics, programs, agendas, fliers, etc.).
  • Manages grant and procurement contracts associated with EDT initiatives.

How You'll Qualify

Three (3) years of professional experience in business, program management, or a related field.  

Note: Experience and education may be substituted for one another on a year-for-year basis.

You’re a Great Fit with

  • Graduation from an accredited four-year college or university with a degree in business administration, government, marketing, economics, economic development, political science, communications, or other relevant fields.
  • Certified as a Certified Texas Contract Manager (CTCM).

Other Things to Know and When You Should Apply

It’s a great job for a professional who likes providing consultative services and technical assistance work to assist Texas businesses. Apply now by submitting a state of Texas application. Applications are reviewed daily.

If not currently certified, must be able to obtain Texas Contract Management Certification (CTCM) within one year of initial employment.

Telework opportunities are available upon request. Reliable internet is required. Alternate work schedules and telework may be discussed with the hiring manager during the interview process.


Veterans, Reservists, or members of the Guard can compare this position to Military Occupations (MOS) at the Texas State Auditor's Office.

How to Apply

Applications are received only through Work In Texas. The OOG requires all sections of the state application to be completed. Omission of data on the state application is grounds for disqualification of the application. Requests for accommodation should be made to the Human Resources office as early as possible in the application/employment process. 

Apply Online at Work in Texas

Equal Opportunity Employer

The Office of the Governor is an Equal Opportunity Employer. The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Office of the Governor participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Male candidates between 18 and 25 years of age are required to show proof of Selective Service registration (or exemption) prior to an offer of employment being extended. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office. For additional information pertaining to Selective Service registration, you may visit View a copy of the Agency's Equal Employment Opportunity Utilization Report.

Notice to Applicants Who May Require Reasonable Accommodation in the Interview Process

Applicants with disabilities who may need to discuss special accommodations during the interview process should email the OOG’s Reasonable Accommodation Program Manager or call 512-463-8315 in the Human Resources Department. If reasonably possible, please call at least 48 hours in advance to afford our representative and the hiring division sufficient time to properly review and coordinate your request.

Contact Human Resources

(512) 463-5873

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