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Registration Director

  • Project Type: Industry
  • Pay Status: Paid
  • Production Company / Studio: Austin Film Festival
  • Location: Austin
  • Start Date: Tuesday, July 15, 2025
  • Shooting Schedule: 40 hrs/week. Monday – Friday
  • Wrap Date: Monday, December 01, 2025

POSITION: Registration Director

HIRE DATES: July 15th – December 1st

WORK HOURS: Contract. 40 hrs/week. Monday – Friday, will require additional hours on weekends and in the weeks leading up to and during the Festival and Conference. In-Person. No remote opportunities available. Local applicants are preferred.

REPORTS TO: Executive Director

COMPENSATION: $795/week

ABOUT US: Austin Film Festival (AFF) furthers the art and craft of filmmaking by inspiring and championing the work of screenwriters, filmmakers, and all artists who use the language of film, television, theatre, and new media to tell a story. AFF is dedicated to providing unique cultural events and services, enhancing public awareness and participation and encouraging long lasting community partnerships. The Austin Film Festival is a not-for-profit 501c3 corporation.

JOB DESCRIPTION: The Registration Director maintains and manages all registration information, including AFF FileMaker Pro database (which includes all Festival orders) and physical check-in materials leading up to and during the Festival.

ENVIRONMENT: While working for this critically recognized organization, applicants are expected to be able to work efficiently and professionally in a fast-paced, team-oriented production environment. In such an environment, the ability to work well under pressure, excellent communication skills and intense organizational skills are a must.

RESONSIBILITIES: The responsibilities of the Registration Director include but are not limited to:
Manipulate and maintain AFF’s Registration database (FileMaker Pro)
Register each attendee in the Registration database (Early Registration and Walk-Up Registration included)
Input extracurricular orders (Merchandise, Summer Camp, etc.)
Maintain and troubleshoot accounting, as well as process credit cards charges/checks daily
Organize, project, and manage (where applicable) registrant materials including badges and passes, registration packets, registrant forms, etc.
Manage the registration team, including Registration Coordinator, interns, and volunteers prior to and during the Festival
Perform quality control audits to ensure accuracy, completeness, and proper usage of data
Prepare and manage on-site Registration at AFF’s headquarter hotel and Tech Center
Review database design and integration of systems
Work with Microsoft Office, FileMaker Pro, and QuickBooks data to produce reports and complete audits
Create weekly status reports and attend weekly staff meetings
Adhere to and complete a predetermined timeline
Provide exemplary customer service via phone, email, and in person
Create wrap up report and provide completion materials, including but not limited to auditing Registration pick up and updating Registration Director training materials
Commitment to the AFF Mission Statement

QUALIFICATIONS:
*REQUIRED: MUST have intermediate knowledge of database programs and general knowledge of software environments (particularly FileMaker, Access, Excel, Word, etc.)
Strong understanding of and experience with database management and manipulation
Basic understanding of accounting processes is preferred
Basic knowledge of Photoshop preferred
A self-motivated, self-starter adept at juggling multiple projects
Strong analytical and problem-solving skills
Strong written and verbal communication skills, attention to detail, and good follow-through
Excellent interpersonal skills; able to work independently and still communicate with a team
Ability to develop and lead a team
Extensive customer service experience
Ability to prioritize and delegate in high stress, high volume situations; works well under pressure
Must have a car
Must be able to lift at least 25 lbs.
Microsoft Office skills required
Bachelor’s Degree preferred
Must be available during the Austin Film Festival which takes place October 23rd – October 31st, 2025

HOW TO APPLY:
Complete application via http://bit.ly/affjobs
Submit a cover letter
Submit a current resume
Provide at least three references

As with any workplace, the film and television industries can present a wide range of potential occupational health and safety hazards to workers. The Texas Film Commission expects all productions, regardless of budget to employ best practices such as establishing a workplace harassment prevention policy as well as maintaining overall industry safety standards in order to encourage and accomplish safety on set. Please visit the Safety On Set page for additional industry safety resources as well as information about employee rights and laws in Texas.

Project posted May 30, 2025