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Communication Specialist (Information Specialist III)

Job #: 2026-89

  • TWC Job #: 17049698
  • Travel Required: N/A
  • Monthly Salary: $4,263.17 - $5,521.00
  • Position Location: Austin, TX
  • Group Step: B20
  • Class: 1832
  • Status: Open

Communication Specialist – Austin, Texas

The Office of the Governor is looking for a Communication Specialist (Information Specialist III) to work in the Constituent Communication Division.

Who We Are

The Office of the Governor works to build a healthier, safer, freer, and more prosperous future for all Texans. We are located primarily within the Texas State Capitol Complex in Austin.

What You’ll Earn

The salary is $4,263.17 - $5,521.00 a month ($51,158.04 – $66,252.00 a year).

Benefits include medical insurance, sick leave, and vacation leave. Also, State of Texas employees are eligible for a defined retirement plan. Learn more: https://www.ers.texas.gov/Active-Employees/Health-Benefits

What You’ll Do

This  position performs highly complex (senior-level) informational and content generation work. Work involves researching, writing, editing, and producing correspondence and communication for release to the public, elected officials, and other state and federal agencies.

  • Receives, sorts, assigns, and oversees correspondence received from constituents.
  • Communicates the administration’s position on key issues and public policies through written and verbal means to various constituencies.
  • Communicates with various internal and external constituencies through writing and by phone.
  • Prepares and emails referrals and typical responses.
  • Writes, edits, and proofreads the work of others in a collaborative and positive manner.
  • Enters data and information into a complex customer relations management system. 
  • Verifies facts, dates, and statistics using standard references and sources.
  • Consults appropriate agency staff for background and issue development while composing appropriate responses for correspondence.
  • Refers general inquiries concerning state government programs and activities to appropriate state agencies for handling.
  • Documents contact information in an automated database and master catalogue of approved language.
  • Maintains knowledge of current events with regard to change and innovation in state governmental affairs and public policy.
  • Assists with tracking trends, identifying issues, and relaying information to the Director and Deputy Director.
  • Assists with onboarding and training Constituent Service Representatives and other Communications Specialist.
  • Establishes and maintains a regular attendance record and a reliable body of work performance.

How You’ll Qualify

  • High school graduate or equivalent; and
  • Three (3) years of related work experience as a writer, editor, or similar communications position, demonstrating skills and experience with interpersonal communication or mass media practices.

Note: Experience and education may be substituted for one another on a year-for-year basis.  

You’re a Great Fit with

  • Graduation from an accredited four-year college or university with a degree in English, journalism, government, political science, public relations, marketing, or a related field;
  • Experience working within tight deadlines in a demanding environment;
  • Knowledgeable of the administration’s key initiatives and policy positions; and
  • Proficient in the use of automated information tracking systems and advanced use of Microsoft Office Suite products, including Word, Access, Excel, and PowerPoint.

How to Apply

To be considered, please complete a State of Texas Application for Employment and resume, and apply online at www.workintexas.com. Paper applications and resumes are not accepted in person or via email.

Veterans

Veterans, Reservists, or members of the Guard can compare this position to Military Occupations (MOS) at the Texas State Auditor's Office.

Submit a separate application and resume for each position that you are qualified.
 
In Work in Texas, search for Office of the Governor job postings by the “Agency Job ID” listed as “Job #” on the position description – or – using the Texas Workforce Commission (TWC) assigned posting ID number, listed as “TWC job number” on the position description.