Program Specialist (Program Specialist V)

Job #: 2019-81

  • TWC Job #: 13777449
  • Opening Date: 8/21/2019
  • Travel Required: NA
  • Monthly Salary: $4,023.17 - $6,579.42/mo
  • Position Location: Austin, Texas
  • Group Step: B21
  • Class: 1574

Military Occupational Specialist codes that may be applicable to this position: 35F, 35L, 35N, 35Y, 35X, 35Z, 49A, 49W, 49X, 181X, 182X, 642X, 644X, 742X, 744X, 8051, 8850, 02, 88

Omission of data on the state application is grounds for disqualification of the application.

General Description: 

Program Specialist position reports to the Director of Texas Workforce Investment Council (TWIC). Performs advanced (senior-level) consultative services and technical work. Work involves planning, developing, and implementing major projects and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public. May train, lead, or prioritizes the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Duties:

  • Performs a variety of technical, training, research, planning, policy, program assessment, and administrative activities for assigned project plans.
  • Completes and monitors strategic plan(s), required evaluative reports, recommends appropriate changes and methods, and oversees processes to update reports/plans.
  • Oversees studies and analyses of issues and the preparation of reports of findings and recommendations.
  • Consults with public and private agencies involved in the program or initiative to resolve problems, identify needs, and increase effectiveness through system-wide planning.
  • Coordinates and conducts surveys or reviews to determine compliance with certification plans and/or recommendations.
  • Analyzes the application of and variations within programs, and develops action plans to improve or initiate pilot or demonstration projects.
  • Analyzes and tracks state and federal legislation to develop recommendations for policy and programmatic issues relating to the implementation, improvement, and/or expansion or reduction of a program or funding.
  • Collects, organizes, analyzes, and/or prepares materials in response to requests for information and reports.
  • Develops and implements effective techniques for evaluating agency programs and plans.
  • Develops program policies, procedures, standards, and manuals in accordance with program objectives and goals. 
  • Prepares reports and studies and performs specialized research projects.
  • Provides guidance to staff in the development and integration of new methods and procedures.
  • May train, lead, or prioritize the work of others.
  • May prepare and evaluate project requests.
  • Performs related work as assigned.

Minimum Qualifications:

  • Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment; Experience and education may be substituted for one another on a year-for-year basis;
  •  plus five (5) years of experience in a field related to the agency program. Strategic planning experience is required. 

Preferred Qualifications:

Master’s degree is strongly preferred.

Knowledge, Skills, and Abilities Requirements:

  • Knowledge of local, state, and federal laws related to the program area; of public administration and management techniques; of statistical analysis processes; of budget processes; of research techniques; of training and marketing techniques; and of program management processes and techniques. 
  • Skill in the use of a computer and applicable software, in applying statistical tools to data, and in preparing reports.
  • Skill in using personal computers and software for managing projects.
  • Skill in verbal and written communication.
  • Ability to evaluate planning materials and to conduct research.
  • Ability to demonstrate exceptional attention to detail.
  • Ability to communicate effectively and to present complex material to a diverse audience.
  • Ability to plan, organize, and oversee plan development activities and projects.
  • Ability to coordinate large, complex projects across multiple agencies.
  • Ability to study and evaluate programs and propose recommendations.
  • Ability to apply agency policies and procedures.
  • Ability to effectively and efficiently solve work problems.
  • Ability to make considered decisions and identify potential unintended consequences.
  • Ability to communicate effectively.
  • Ability to deal with and resolve conflict in a positive manner.

Registration, Certification or Licensure:   Valid Texas Driver’s License.

Physical Requirements and/or Working Conditions:  This classification functions in a standard office environment.  Ability to move up to 35 lbs.  Ability to drive and travel as needed.  Will need to move about the office to access file cabinets, office machinery, set up conference rooms for meetings, etc. Must be able to communicate and exchange accurate information via phone, computer and in person. Must be able to observe and evaluate media and grant presentations. Business hours of operation are M-F, 8-5. Must be able to work hours during a legislative session that include holidays and as needed. 


The Office of the Governor is an Equal Opportunity Employer. The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Office of the Governor participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Male candidates between 18 and 25 years of age are required to show proof of Selective Service registration (or exemption) prior to an offer of employment being extended. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office. For additional information pertaining to Selective Service registration, you may visit www.sss.gov. Applicants may obtain a copy of the Agency's Equal Employment Opportunity Utilization Report upon request.

Notice to Applicants Who May Require Reasonable Accommodation in the Interview Process

Applicants with disabilities who may need to discuss special accommodations during the interview process should contact 512-463-5873 and ask to speak to the Office of the Governor’s Americans With Disabilities Act (ADA) Coordinator in the Human Resources Department. If reasonably possible, please call at least 48 hours in advance to afford our representative and the hiring division sufficient time to properly review and coordinate your request.