Small Business Advocate (Program Specialist V)

Job #: 2019-71

  • TWC Job #: 5445941
  • Opening Date: 6/21/2019
  • Travel Required: 30%
  • Monthly Salary: $5,350.00 – $6,575.00/mo
  • Position Location: Austin, Texas
  • Group Step: B21
  • Class: 1574

Military Occupational Specialist codes that may be applicable to this position: 35F, 712X, 040, 0231, 60C0

Omission of data on the state application is grounds for disqualification of the application.


The Small Business Advocate reports to the Director of Business and Community Development within the Office of the Governor (OOG), Economic Development and Tourism (EDT), and provides information and assistance relating to establishing, operating, or expanding small businesses in Texas. Performs advanced (senior-level) consultative services and technical assistance work. Work involves planning, developing, and implementing major agency program(s) and providing consultative services and technical assistance to small business program staff, governmental agencies, community organizations, or the public. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.   


  • Provides information and assistance relating to establishing, operating, or expanding small businesses, including information related to federal, state, and local laws or governmental agencies.
  • Performs research, studies, and analyses of matters affecting the interests of small businesses.
  • Examines the role of small businesses in the state's economy and their contribution in generating economic activity, expanding employment opportunities, promoting exports, stimulating innovation and entrepreneurship, and bringing new and untested products and services to the marketplace.
  • Determines the availability of financial and other resources to small businesses, and recommends methods for increasing the availability of equity capital and other forms of financial assistance, generating markets for the goods and services, providing more effective education, training, and management and technical assistance, and providing assistance in complying with federal, state, and local laws to small businesses.
  • Assists state agencies in determining the impact of proposed rules and reducing the adverse effect rules have on have on small businesses, if appropriate. Develops and suggests proposals for changes in state policies and activities that adversely affect small businesses.
  • Serves as the principal focal point in the state for assisting small and historically underutilized businesses (HUB) by providing information on the effects of proposed policies or actions, as requested.
  • Identifies the reasons for small business and HUB successes and failures, ascertains the related factors that are particularly important in this state, and recommends actions for increasing the success rate of small and historically underutilized businesses.
  • Coordinates meetings, to the extent practicable in cooperation with public and private educational institutions, to provide training and disseminate information beneficial to businesses.
  • Identifies successful small business assistance programs provided by other states and determines the feasibility of adapting those programs for implementation in this state.
  • Assist with preparation and evaluation of program budget and fiscal analysis requests.
  • Trains, leads, assigns, and/or prioritizes the work of others.
  • Coordinates the engagement with public and private agencies involved in the program to resolve problems, identify training needs, and discuss program effectiveness.
  • Engages in public speaking to a wide range of audiences in a variety of forums.
  • Assists in planning and execution of small business events.
  • Remains well-informed of division and OOG initiatives, operations, new releases, web content, programs, statewide trends, and OOG policies and procedures.
  • Demonstrates subject matter expertise, professional confidence and clarity when representing the office.
  • Maintains regular attendance and may work extended hours, as needed.
  • Performs all other duties as assigned.


Graduation from an accredited four-year college or university with a degree in business, economics, economic development, urban or regional planning, political science, government, marketing, entrepreneurship, communications, or a related field plus five (5) years relevant work experience in a related field.  Knowledge of the national and state small business climate and federal, state and local program support for small businesses and HUBs. Experience and education may be substituted for one another on a year-for-year basis. Must demonstrate a strong commitment to and involvement in small business efforts.


  • Knowledge of the small business climate, federal, state and local program support for small businesses & HUBs.
  • Knowledge of local, state, and federal laws and regulations relevant to program areas; and of the principles and practices of public administration and management.
  • Knowledge and understanding of generally accepted business, marketing, and community development practices. 
  • Knowledge of project and program management methods. 
  • Knowledge of the legislative process, which includes analysis and interpretation of legislation.
  • Knowledge of business programs, resources, and challenges facing entrepreneurs in Texas.
  • Knowledge of personal computers and software applications.
  • Knowledge of statistical analysis processes; of budget processes; of research techniques
  • Skill in identifying measures or indicators of program performance and in operating computers and applicable software.
  • Skill in gathering and analyzing accurate and relevant information.
  • Skill in verbal and written communication and presentation skills.
  • Ability to devise solutions to problems; to market programs; to develop, evaluate, and interpret policies and procedures.
  • Ability to identify problems, evaluate alternatives, and implement effective solutions.
  • Ability to prepare concise reports.
  • Ability to exercise initiative and creativity. 
  • Ability to exercise discretion and sound judgment in making critical decisions.
  • Ability to travel up to 30% of the time, (i.e. monthly) under normal conditions for long distances.

Registration, Certification or Licensure:   Valid Texas Driver’s License.

Physical Requirements and/or Working Conditions:  This classification functions in a standard office environment.  Ability to move up to 35 lbs.  Ability to drive and travel as needed.  Will need to move about the office to access file cabinets, office machinery, set up conference rooms for meetings, etc. Must be able to communicate and exchange accurate information via phone, computer and in person.  Must be able to observe and evaluate media and grant presentations. Must have stamina to work a regular 8-hour work day and to work extended hours, as needed.   Must be able to work hours during a legislative session that include holidays and as needed.   

The Office of the Governor is an Equal Opportunity Employer. The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Office of the Governor participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Male candidates between 18 and 25 years of age are required to show proof of Selective Service registration (or exemption) prior to an offer of employment being extended. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office. For additional information pertaining to Selective Service registration, you may visit Applicants may obtatin a copy of the Agency's Equal Employment Opportunity Utilization Report upon request.

Notice to Applicants Who May Require Reasonable Accommodation in the Interview Process

Applicants with disabilities who may need to discuss special accommodations during the interview process should contact 512-463-5873 and ask to speak to the Office of the Governor’s Americans With Disabilities Act (ADA) Coordinator in the Human Resources Department. If reasonably possible, please call at least 48 hours in advance to afford our representative and the hiring division sufficient time to properly review and coordinate your request.