Staff Services Officer (Staff Services Officer V)

Job #: 2019-44

  • TWC Job #: 3097507
  • Opening Date: 3/05/2019
  • Travel Required: NA
  • Monthly Salary: $4,023.17 - $6,579.41/mo
  • Position Location: Austin, Texas
  • Group Step: B21
  • Class: 1554

Military Occupational Specialist codes that may be applicable to this position: 42A, 89A, 92A, 89, 92, 420A, 920A, 42, AO, LS, LSS, PS, YN, YNS, 120X,. 6741X, 10, F&S, 420, SK, 020, Finance, 0161, 0431, 01, 66, 88, 2G0X1, 380X1, 4A1X1, 2G, 3S, 4A

Omission of data on the state application is grounds for disqualification of the application.


Staff Services Officer position is assigned to the Texas Workforce Investment Council (TWIC).  Performs advanced, senior-level staff services work. Work involves planning, directing, and overseeing several staff services functions such as human resources, accounting, budgeting, purchasing, information technology, training, and property management. May plan, assign, and/or supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.


  • Oversees the development and implementation of the Council’s budget and administrative procedures.
  • Oversees the development of programs and of adjustments to methods and procedures to comply with legislative or other changes.
  • Oversees the planning and coordination of quarterly meetings of the Council.
  • Plans and implements several staff services functions such as human resources, accounting, budgeting, purchasing, information technology, training, and property management.
  • Plans and coordinates special and administrative assignments and programs.
  • Analyzes internal processes and recommends and implements procedural changes to improve operations.
  • Prepares and reviews and/or oversees the preparation and review of operational and special reports.
  • Develops processes and procedures.
  • Reviews the Council’s activities and interprets and ensures compliance with applicable federal, state, and local laws, rules, and regulations.
  • Plans and coordinates Council functions with member agencies.
  • May assist the director with job screens and interviews.
  • May assist the director with administrative actions related to promotions, demotions, merit increases, disciplinary actions, transfers, and discharge of employees.
  • May plan, assign, and/or supervise the work of others.
  • May prepare and provide presentations for professional organizations, governmental entities, and the public.
  • Maintains regular work schedule.
  • Performs all other duties as assigned.


Graduation from an accredited four-year college or university with major course work in public or business administration, human resources, or a related field is required. A minimum three years of experience in office management, business administration, human resources, or budget preparation work is required. Supervisory experience is highly desired. Proficient in the use of Microsoft Office products to include Outlook, Word, Excel, and Access. A graduate degree is strongly preferred.


  • Knowledge of fiscal and budgeting techniques and practices.
  • Knowledge of information technology needs.
  • Knowledge of office management and human resource administration.
  • Skill in coordinating activities.
  • Skill in using personal computers and software for managing projects.
  • Skill in verbal and written communication.
  • Skill in supervising others.
  • Ability to demonstrate exceptional attention to detail.
  • Ability to communicate effectively.
  • Ability to solve work problems effectively and efficiently.
  • Ability to plan, organize, and oversee administrative projects.
  • Ability to make decisions affecting the operation of administrative service functions.
  • Ability to study and evaluate programs and propose recommendations.
  • Ability to follow Council procedures.

Registration, Certification or Licensure:   Valid Texas Drivers License.

Physical Requirements and/or Working Conditions:  This classification functions in a standard office environment.  Ability to move up to 35 lbs.  Ability to drive and travel as needed. Will need to move about the office to access file cabinets, office machinery, set up conference rooms for meetings, etc. Must be able to communicate and exchange accurate information via phone, computer and in person. Business hours of operation are M-F, 8-5. Must be able to work hours during a legislative session that include holidays and as needed. 

The Office of the Governor is an Equal Opportunity Employer. The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Office of the Governor participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Male candidates between 18 and 25 years of age are required to show proof of Selective Service registration (or exemption) prior to an offer of employment being extended. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office. For additional information pertaining to Selective Service registration, you may visit Applicants may obtatin a copy of the Agency's Equal Employment Opportunity Utilization Report upon request.

Notice to Applicants Who May Require Reasonable Accommodation in the Interview Process

Applicants with disabilities who may need to discuss special accommodations during the interview process should contact 512-463-5873 and ask to speak to the Office of the Governor’s Americans With Disabilities Act (ADA) Coordinator in the Human Resources Department. If reasonably possible, please call at least 48 hours in advance to afford our representative and the hiring division sufficient time to properly review and coordinate your request.