Job #: 2016-75
TWC Job #: 3424040
Opening Date: 08/26/2016
Closing Date: Until Closed
Travel Required: N/A
Monthly Salary: *5,784.58 - $7,083.34
Position Location: 1100 San Jacinto, State Insurance Building Austin, Texas 78701
Group Step: B26
*Salary Commensurate With Experience
Military Occupational Specialist codes that may be applicable to this position: 13, 25, IT, 6046, 60, 8846, 88, 3A
Serves as Systems Analyst within the Office of the Governor’s Computer Services Division (CSD). Manages, administers and performs highly complex technical work on all aspects of the Office of the Governor’s computer environment. Work is performed under the direction of the Information Technology Director with considerable latitude for initiative and independent judgment.
Registration, Certification or Licensure: Texas Driver’s License.
Physical Requirements and/or Working Conditions: This classification functions in a standard office environment. Ability to move up to 35 lbs. Ability to drive as needed. Will need to occasionally move about the office to access file cabinets, office machinery, to distribute correspondence, etc. Must be able to communicate and exchange accurate information via phone, computer and in person. Must be able to observe and/or identify visitors and staff in person and/or via video monitor. Must be able to work hours during a legislative session that include holidays and as needed.
- Acts as primary email administrator for Microsoft Exchange/Office 365 environment
- Administers and maintains Microsoft Windows domain environment
- Assists CSD management in planning, coordinating and monitoring projects
- Evaluates potential enhancements to the network and computing environment as directed by management
- Provides technical support and training for agency staff
- Supports the installation and repair of computer hardware, software and peripherals
- Installs and tests hardware and software and performs routine maintenance and vendor updates
- Assists in developing CSD policies and procedures
- Performs all other duties as assigned.
Graduation from an accredited college or university with a degree in computer science or related field plus six (6) years progressively responsible professional experience in the support, maintenance and troubleshooting of computer software and hardware in a large network environment. Five (5) years experience as primary administrator of Microsoft Exchange/Office 365 environment. Experience administering Microsoft Windows domain environment. Experience and education may be substituted for one another on a year-for-year basis.
KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS:
- Knowledge of email systems and concepts (routing, filtering, protocols, etc.).
- Knowledge of Microsoft Windows domain environments (domain controllers, Active Directory, DNS, DHCP, Group Policy, etc.)
- Knowledge of the practices, principles, and techniques of computer operation; of information systems; computer software and hardware; information security policies and procedures; help desk environment, local and wide area networks, database administration, and management of information systems.
- Knowledge of computer operating systems theory, industry standards and applications.
- Skill in administering Microsoft Exchange 2007/2013
- Skill in migrating Microsoft Exchange environments to Office 365
- Skill in administering Office 365
- Skill in administering Microsoft Windows domains
- Skill in communicating technical material to others.
- Skill in the use and support of personal computers in applicable programs and systems.
- Skill in troubleshooting information systems.
- Skill in customer service.
- Skill in supporting users in a large network environment.
- Ability to train others.
- Ability to operate, troubleshoot and repair information technology systems and equipment.
- Ability to work independently with minimal supervision.
- Ability to maintain effective working relationships within and outside the agency.
- Ability to communicate effectively.
- Ability to lift objects weighing up to 40 pounds including office equipment and furniture.
- Ability to install and test hardware and software.
To apply, please visit http://gov.texas.gov/employment/ for instructions on submitting your application. You may download the Texas Workforce Commission State Employment Application or request an application from the Office of the Governor Human Resources Division, State Insurance Building, 1100 San Jacinto, Room 2.300, Austin, Texas, 78701. If required in this posting, copies of college transcripts must be provided concurrent with application for further applicant consideration. For additional information, please call 512- 463-5873, or visit our agency's website. Dial 7-1-1 for Relay Services.
The Office of the Governor is an Equal Opportunity Employer. The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Office of the Governor participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Candidates selected for interviews will be subject to background check and required to complete authorization form.
- E-Verify Participation Poster (English)
- E-Verify Participation Poster (Spanish)
- Right to Work Poster (English)
- Right to Work Poster (Spanish)
Male candidates between 18 and 25 years of age are required to show proof of Selective Service registration (or exemption) prior to an offer of employment being extended. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office. For additional information pertaining to Selective Service registration, you may visit: http://www.sss.gov/
Notice to Applicants Who May Require Reasonable Accommodation in the Interview Process:
Applicants with disabilities who may need to discuss special accommodations during the interview process should contact 512-463-5873 and ask to speak to the Office of the Governor's Americans With Disabilities Act (ADA) Coordinator in the Human Resources Department. If reasonably possible, please call at least 48 hours in advance to afford our representative and the hiring division sufficient time to properly review and coordinate your request.