Tourism Research Coordinator
Job #: 2015-30
TWC Job #: 8360471
Opening Date: 05/05/2015
Closing Date: Until Closed
Travel Required: 20%
Monthly Salary: *$3,081.33 - $3,625.00
Position Location: 1100 San Jacinto, State Insurance Building
Group Step: B17
*Salary Commensurate With Experience
Position resides within the Economic Development & Tourism division for the Office of the Governor. Reports to the Tourism Research Manager. Responsible for conducting marketing and advertising research related to the Texas Tourism campaign, as well as other research specific to the travel industry in Texas. May function as the lead researcher on multiple projects. Work includes all aspects of literature review, project design, methodology refinement, data collection, analysis, and presentation. Work is performed under limited supervision. Must exercise considerable initiative and independent judgment. Must maintain a strategic perspective based on program direction and services.
- Plans, coordinates, and participates in the conduct of professional research and project management.
- May function as project leader for many travel related research projects. Coordinates with management to determine the focus and scope of a travel research project, the program elements to be evaluated, the methodologies to be used, and that evaluation systems are in place to report progress.
- Participates in planning, designing and development of major travel research projects; or is responsible for planning and conducting complete projects where the goals are of more immediate application.
- Tracks and manages scheduled deliverables from contracted research vendors.
- Develops and/or uses research instruments such as questionnaires, surveys, interviews, observation methods, statistical modeling and case reading protocols.
- Searches and reviews literature and other sources to develop new research proposals or benchmark with other travel and research entities. Keeps informed of developments in the fields of marketing, communications and tourism research.
- Consults with research professionals, administrators, and data processing personnel to define problems and review data types, analyses, and required reports. Brings attention and solutions to priorities set by management.
- Collects, compiles, and prepares data for presentation in graphic, tabular, or written form; analyzes data; develops procedures. Responsible for design and production of professional quality publications/reports/presentations.
- Creates executive summaries of research reports for distribution, making data accessible to all audiences.
- Monitors and participates in tourism development activities including community assessments, industry events, workshops and presentations.
- Participates in other outreach activities to assist industry partners as requested.
- Participates in the tracking, reporting and strategic planning for agency social media activities.
- Creates presentations and other communication tools for the tourism program.
- Serves as industry website research liaison to advertising staff and website firm.
- Regular attendance in compliance with agency policies. Perform other duties as assigned and in compliance with the rules, regulations, policies, and procedures of the division and agency.
Graduation from an accredited four-year college or university with a degree in tourism, marketing, business administration, a social science, or related field. Additionally, a minimum of two (2) years professional experience related to the posted duties. Graduate level education may be substituted for professional experience on a year-for-year basis.
Strong strategic, analytical and organizational skill set and an attention to detail is required. Demonstrated skill and experience in research, statistics and communications/presentations. Strong oral and written communications skills.
Preferred Qualifications: Previous experience with tourism research is a plus. Strong project management skills.
Experience with managing design of print materials, presentations, and electronic documents.
KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS:
- Knowledge of local, state, and federal laws and regulations relevant to program areas.
- Knowledge of personal computers and software applications including Microsoft Office (Outlook, Word, Excel, PowerPoint, Access, Publisher).
- Knowledge of scientific research methods, principles, and philosophy.
- Knowledge of statistical concepts, methods, and their application to research analysis.
- Knowledge of standard and appropriate research sources.
- Knowledge of advanced research design and techniques.
- Skill in collecting and analyzing data.
- Skill in organization.
- Skill in developing and making presentations.
- Skill in word processing, spreadsheets and relational databases.
- Ability to plan, develop and prepare research projects.
- Ability to manage multiple projects at a time.
- Ability to identify problems, evaluate alternatives and implement effective solutions.
- Ability to establish goals and objectives.
- Ability to exercise initiative and creativity.
- Ability to communicate effectively.
- Ability to analyze.
- Ability to travel up to 20% of the time.
- Ability to maintain effective working relationships within and outside the agency.
To apply, you may download the uniform State Employment Application or request an application from the Office of the Governor Human Resources Division, State Insurance Building, 1100 San Jacinto, Room 2.300, Austin, Texas, 78701. If required in this posting, copies of college transcripts must be provided concurrent with application for further applicant consideration. For additional information, please call 512- 463-5873, or visit our agency's website. Dial 7-1-1 for Relay Services.
The Office of the Governor is an Equal Opportunity Employer. The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Office of the Governor participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Candidates selected for interviews will be subject to background check and required to complete authorization form.
- E-Verify Participation Poster (English)
- E-Verify Participation Poster (Spanish)
- Right to Work Poster (English)
- Right to Work Poster (Spanish)
Male candidates between 18 and 25 years of age are required to show proof of Selective Service registration (or exemption) prior to an offer of employment being extended. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office. For additional information pertaining to Selective Service registration, you may visit: http://www.sss.gov/
Notice to Applicants Who May Require Reasonable Accommodation in the Interview Process:
Applicants with disabilities who may need to discuss special accommodations during the interview process should contact 512-463-5873 and ask to speak to the Office of the Governor's Americans With Disabilities Act (ADA) Coordinator in the Human Resources Department. If reasonably possible, please call at least 48 hours in advance to afford our representative and the hiring division sufficient time to properly review and coordinate your request.