Office of the Governor - Greg Abbott

Employment at the Office of the Governor

Human Resources

  • (512) 463-5873
  • (512) 463-8464 fax
  • Address: 1100 San Jacinto
    Austin, Texas 78701
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Program Coordinator

Job #: 2015-32
TWC Job #: 2833753
Opening Date: 05/27/2015
Closing Date: Until Closed
Travel Required: 25%
Monthly Salary: *$3,093.41 - $5,239.75
Position Location: 1100 San Jacinto, State Insurance Building
Group Step: B18
Class: 1571

*Salary Commensurate With Experience

GENERAL DESCRIPTION:

The Program Specialist V position reports to the Director of the Texas Crime Stoppers Council in the Criminal Justice Division (CJD). Works collaboratively with the Texas Crime Stoppers Council and the OOG’s Criminal Justice Division to execute program strategies, goals, and responsibilities. Work involves coordinating high level administrative operations; event planning, training development, disseminating information; coordinate administrative assignments; grant management work; and, CJD HelpDesk backup.  Works under limited supervision with latitude for the use of initiative and independent judgment. Must be able to work flexible hours as needed for Crime Stoppers conferences, training programs, convention exhibits, and Council meetings.

ESSENTIAL DUTIES:

  • Punctual, reliable, and consistent work attendance is required.
  • Develops, plans, and implements outreach and promotional strategies in coordination with the Council that encourage and assist in the creation of Crime Stoppers organizations.
  • Develops and maintains web content and promote Crime Stoppers using social media strategies.
  • Analyzes and edits reports and special publications and prepares updates for the Texas Crime Stoppers website.
  • Analyzes, recommends, designs, and edits promotional materials.
  • Coordinates and evaluates the preparation and distribution of organizational publications, informational releases, and educational materials.
  • Coordinates, prepares, conducts, and facilitates meetings, presentations, annual conferences, and training and technical assistance opportunities.
  • Attend conference planning meetings with local hosts, conduct site visits with convention centers, hotels, CVBs, and event centers to negotiate and secure event space.
  • Prepare event budgets and timelines and ensure they are adhered to.
  • Prepare conference agendas to include subject matter experts and relevant topics.
  • Determine audio visual needs, room layouts, menus, and various event logistics.
  • Establish and maintain relationships with third party vendors and sponsors.
  • Oversee online registration and attendee tracking and communications.
  • Prepare event scripts and coordination of ceremonial items.
  • Plan and conduct annual awards program solicitation, selection, and judging.
  • Serve as onsite event manager and point of contact to proactively address any issues.
  • Analyze and interpret conference survey data to determine areas of improvement.
  • Facilitates learning through a variety of delivery methods including conferences, classroom instruction, online training, and webinars.
  • Maintains compliance of Texas Crime Stoppers training policies, procedures, objectives, mission, and values.
  • Establishes, maintains and controls organization training records.
  • Develops, writes, and updates training and operational manuals, educational materials and information.
  • Tracks, evaluates, and assesses training effectiveness and makes recommendations to improve methodologies
  • Assists with promoting program to community and professional groups to coordinate, improve, and stimulate interest in Texas Crime Stoppers initiatives.
  • Provides reliable and superior technical assistance and training, including over the telephone, in writing and in-person and at various conference and conventions.
  • Collaborates with other staff to ensure that state goals are met relative to the management of the Crime Stoppers Assistance Fund.
  • Maintains ethical, professional and collaborative working relationships with other state agencies and organizations, professional associations, law enforcement agencies, school administrators, and local Crime Stoppers program staff.
  • Assists in developing and recommending program guidelines, procedures, policies, rules and regulations.
  • Assists in conducting special investigations, program analyses and research studies.
  • Coordinates communication related to the Texas Most Wanted Fugitives, Most Wanted Sex Offenders, and Texas Stash House Rewards programs.
  • Analyzes, refines, and recommends Crime Stoppers policy updates to the Director and Council.
  • Develops and reviews administrative and technical policies and procedures and researches technical issues.
  • Punctual, reliable, and consistent work attendance is required

MINIMUM QUALIFICATIONS:

Experience in administrative management.  Preferred qualifications include graduation from an accredited four-year college or university, two years’ experience in event planning, two years’ experience in training development, one year experience in nonprofit organization management, experience with state and local governments, and Spanish proficiency. Experience and education may be substituted for one another.

KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS:

  • Punctual, reliable, and consistent work attendance is required.
  • Experience designing and creating various publications using Adobe Creative Suite, including Photoshop, Indesign, and Illustrator.
  • Experience working with Wordpress CMS (Content Management System) and basic HTML.
  • Social media experience including Facebook, Twitter, Instagram, YouTube.
  • Email marketing service (MailChimp, MailerMailer, Constant Contact).
  • Skill in the use of standard office equipment and software.
  • Ability to implement new administrative systems and procedures and to evaluate their effectiveness; to interpret rules, regulations, policies, and procedures; to communicate effectively; and to supervise the work of others.
  • Knowledge of office practices and administrative procedures.
  • Skill in verbal and written communication skills.
  • Skill in multitasking and prioritizing.
  • Knowledge of personal computers and software applications.
  • Working knowledge of Texas nonprofit requirements.
  • Ability to create and present effective instructional content.
  • Ability to identify problems, evaluate alternatives, and implement effective solutions.
  • Ability to exercise initiative and creativity.
  • Ability to work in a fast-paced environment and adapt to change.
  • Ability to establish and maintain effective working relationships within and outside the agency.
  • Ability to perform in a team.

APPLICANT INFORMATION:

To apply, please visit http://gov.texas.gov/employment/ for instructions on submitting your application. You may download the uniform State Employment Application or request an application from the Office of the Governor Human Resources Division, State Insurance Building, 1100 San Jacinto, Room 2.300, Austin, Texas, 78701. If required in this posting, copies of college transcripts must be provided concurrent with application for further applicant consideration. For additional information, please call 512- 463-5873, or visit our agency's website. Dial 7-1-1 for Relay Services.

The Office of the Governor is an Equal Opportunity Employer. The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Office of the Governor participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Candidates selected for interviews will be subject to background check and required to complete authorization form.

Male candidates between 18 and 25 years of age are required to show proof of Selective Service registration (or exemption) prior to an offer of employment being extended. Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office. For additional information pertaining to Selective Service registration, you may visit: http://www.sss.gov/

Notice to Applicants Who May Require Reasonable Accommodation in the Interview Process:

Applicants with disabilities who may need to discuss special accommodations during the interview process should contact 512-463-5873 and ask to speak to the Office of the Governor's Americans With Disabilities Act (ADA) Coordinator in the Human Resources Department. If reasonably possible, please call at least 48 hours in advance to afford our representative and the hiring division sufficient time to properly review and coordinate your request.